One of the reasons we are proud to represent Hydro-Thermal direct steam injection hydro-heaters and systems is because of consistent quality of their products. We know every time we order them they are going to perform exactly as designed. Their ISO 9001:2008 certification backs that up.
Being ISO 9001:2008 certified means many things, but to narrow it down to a simple definition, ISO certification demonstrates how they continually work on improvements in their processes to ensure quality, efficiency, and customer satisfaction. According to Chris Anderson, of Bizmanualz, a Linkedin contributor, there are several important points when customers deal with ISO 9001:2008 certified manufacturers:
1) They Meet Customers’ Requirements
Hydro-Thermal embraces the concept of quality through continual improvement. They understand that continued customer satisfaction is the ultimate goal of a QMS (Quality Management System).
2) They Continually Improve Company and Product Quality
A quality management system standard is all about quality (really!) so, of course, one result of adopting a QMS should be an improved level of quality for the entire organization — every process and every product.
3) Increased Customer Satisfaction with Their Products
Quality means that whatever Hydro-Thermal produces will work as customers expect. They will meet not only their stated requirements — they will meet more of their implied requirements, too.
4) Improve Efficiency, Reduce Waste, and Save Money
As processes improve, become more consistent, and target objectives are achieved with greater regularity, tangible results are seen. Process waste decreases and consistency improves…and that saves money. It’s that simple!
Thanks to manufacturers like Hydro-Thermal, Campbell-Sevey consistently delivers superior products and superior solutions to our customers. For more information, contact the team at Campbell-Sevey.